Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I just set up my printer and things were going smoothly until I got a notification that the brand new ink cartridges are "used". How does that happen? This was not a refurbished unit.
Does those "used" cartridges work? If so, no worries. The printer is probably misreading the chip(s) on the cartridges.
The printer did successfully complete the setup process?
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