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CMinc
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Message 1 of 2
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Ink previously used??

HP Recommended
HP Officejet Pro 8720

I just set up my printer and things were going smoothly until I got a notification that the brand new ink cartridges are "used". How does that happen? This was not a refurbished unit.

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merkat
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Message 2 of 2
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HP Recommended

Does those "used" cartridges work? If so, no worries. The printer is probably misreading the chip(s) on the cartridges.

 The printer did successfully complete the setup process?

Sent from somewhere in Arizona!!

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