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Honor Student
Posts: 2
Member Since: ‎02-27-2011
Message 1 of 4 (1,297 Views)

Ink system failure

While printing a 5 page document, my printer just stopped after shooting out 4 of the printed pages.  The screen started blinking and is read -Ink system failure, unable to print ,refer to printer documentation, Error OXC 18a 0001-

 

This printer is an HP Photosmart C8180 All-In-One, just 9 days out of warrenty.  I can not find any reference in the printer documentation regarding this error number. 

 

I can not print anything, even color.  I have turned the printer off, unplugged it waited 15 seconds replugged it, turned it back on.    I have cleaned all the cartridges and print heads with a coffee filter and distilled water.  Nothing seems to work I think it might be a problem with the print head but do I have to replace all the the heads or just the black one?  They cost somewhere near $40.00 each and I bought the printer  last Feb on sale for $139.00.  It seems foolish to replace heads when the printer was so cheap, but throwing it away also seems foolish to me.  I just think you should get more than a year and a couple of days out of a HP printer.

 

Has anyone had this problem and knows how to fix it????

0 Kudos
Provost
Posts: 29,562
Member Since: ‎11-17-2008
Message 2 of 4 (1,268 Views)

Re: Ink system failure

[ Edited ]

The troubleshooting steps here may help resolve your issue.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Student
Posts: 1
Member Since: ‎07-24-2014
Message 3 of 4 (439 Views)

Re: Ink system failure

  1. While printing a 5 page document, my printer just stopped after shooting out 4 of the printed pages.  The screen started blinking and is read -Ink system failure, unable to print ,refer to printer documentation, Error OXC 18a 0001-

     

    This printer is an HP Photosmart hp 7200 All-In-One.I can not find any reference in the printer documentation regarding this error number. 

       Please let me know your recommendation.

COJ Student
Student
Posts: 1
Member Since: ‎07-28-2015
Message 4 of 4 (206 Views)

Re: Ink system failure

I have a C8180 all in one. I am getting the "ink System Failure message with the code 0xc19a003. In asking for help to fix this it seems everyone with a problem like this refers to the same product but the error code starts with oxc 19. What is the difference between the "18" and "19" does it require a defferent solutuin. Thanks in advance 

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