cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
PorDC
New member
1 0 0 0
Message 1 of 2
405
Flag Post

Install Failed The software required for your printer could not be installed

HP Recommended
HP DeskJet GT 5810 All-in-One
Microsoft Windows 10 (64-bit)

Install Failed The software required for your printer could not be installed

Untitled-2].jpg

0 Kudos
1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
25,619 25,500 1,407 1,476
Message 2 of 2
Flag Post
HP Recommended

@PorDC

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting install failed error message while installing the printer software. I would like to help you out with this issue today.

  • Try a different USB cable
  • Reset the printer.
  • Refresh the Windows Device Manager.
  • Uninstall the HP driver and software applications.
  • Remove unnecessary files and folders.
  • Turn off programs that run in the background.
  • Reinstall the HP driver and software applications.
  • Enable startup programs.

Click here and follow the document to perform above mentioned troubleshooting steps.

 

Let me know how it goes.

 

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation