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Posts: 1
Member Since: ‎12-30-2015
Message 1 of 1 (830 Views)

Installation Issues with new Laser Jet Pro M402n

[ Edited ]
Product Name: Laser Jet Pro M402n
Operating System: Microsoft Windows 8.1 (64-bit)

Know  it is Widows 8.1 (64 bit)  .  Computer is a two year old Dell.


Tried 3 times to start to install the printer drivers.  Have changed the cable checked I am in the USB port on the new printer, kept printer from falling asleep.  Each time time out install error occurs.  Only took delivery of printer today but checked internet for updates.  Why is it so hard to install a printer from the CD supplied.  Not plug and play


Also tried to install from internent but after files extracted no pop up appeared.

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