Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎11-04-2013
Message 1 of 1 (1,410 Views)

Installation of HP Officejet 4620 printer

I have an HP Pavilion a556x comp. Using Windows XP Home Edition. Have tried to install software from disc provided with new printer multiple times. Have gone through all troubleshooting windows. I am getting ERROR 1772 HP Discovery Port Monitor.....PRINT SPOOLER SERVICE.

The service window display shows Spooler to be operating properly per the Troubleshoot window. When prompted to start Spooler manuelly I get "ERROR 2 Cannot find file specified." Hope this makes sense.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation