I got a problem regarding the installation of my trusty Officejet 8500. It is perfectly fine under Windows 7.
Now, I got a new system with Windows 10 Pro - 64-bit. I downloaded the latest driver, and I got error message.. about "printer discovery problems - detected . If using firewall software, verify if UDP 427 port is unblocked. "
I had Kaspersky installed, now I completely uninstalled it. And even disabled the Windows Firewall, I still run into this message. So, now I turn the windows firewall back on. .. but add the port setting.. and it still have the same problem.
I use the command line " netstat -an " to check which ports about open ... it shows open.. Attach are my screen shots.
The ONLY way to install the printer is to use the Windows Default method . ... Go to -- Settings -- Device -- Add a Printer .
Yes.. It would add the printer. But it does not add the scanner driver..
So, I havd 2 questions.
1.) How to install the full drivers correctly, and bypass the "firewall message" .
2.) If I use the Windows default method to install the printer, is there scanner only driver, so I can install the scanner separately ?
Would someone please help me out?
yes, I search around this forum, and found other users with similar problems with either the same printer or different problem... However, none of the solution works for me.