Installing HP Smart without Microsoft Store

[Razec]

Hi all, is there any way to install HP Smart on a laptop without using Microsoft Store?
MS Store is blocked by politics on my company and I wanted to download HP Smart to have a full/good experience with HP Products.

[ShlomiL]

Hi,

The HP Smart app option is only available from the Microsoft Store, it cannot be used without such access.

You may install and use the Print and Scan Driver and Accessories to gain full capabilities via the HP Printer Assistant software for your printer:

HP SMART APP INFORMATION

Shlomi

[Razec]

Thanks for the quick reply mate.

The thing is... I already installed this full webpack driver, and still I cant print color documents or both side printing.
And the most strange thing is that when I print a diagnostic page, it prints colorful just normally. But when I try to print a Word , paint document, it doesn't even show me the option to print color.

[ShlomiL]

De nada @Razec ,

Para esse problema, vamos tentar seguir a versão específica abaixo do HP Print and Scan Doctor Utility selecionando sua impressora:

HP Print and Scan Doctor for Windows

Certifique-se de reiniciar o seu PC e permitir que o utilitário conclua o processo e, em seguida, verifique se há alguma diferença.

Tente imprimir e verifique se há alguma alteração, se o mesmo permanecer, tente imprimir usando a cópia da fila de impressão recém-adicionada (Cópia1) e verifique se há alguma diferença.

Shlomi

[SofiaML]

Hi community!

 If you have any questions regarding this or any other topic, please Click here to create a new post.

SofiaML
HP Support Communit