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HP Recommended
HP8610
Microsoft Windows 7 (64-bit)

Ich kann nicht auf das neu definierte Seitenformat über unterschiedlichtste Programme zugreifen, da es nicht angezeigt wird. Definiert wurde es über die "Druckerservereigenschaften".

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@jay2017

 

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Thank you for your understanding.

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I had defined a new printer format via printer server (24cm x 17cm). But if I want to choose that over for esample Incspace I can't see this new format. I can't understand why this is so difficult?? I use windows 7 64bit. My printer is a HP8610.

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Hello, @jay2017 – Hope you are well 🙂

 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

 

Going through your post, I am not very sure of the issue that you are facing. Are you having difficulty printing using a specific paper size (24cm * 17cm)? Is the printer printing the regular documents? Please do reply with the details.

 

If the issue is while printing a specific paper size, try creating a custom paper size. You can find the required steps here: http://hp.care/2emJU3E

 

Let me know if that helps!

Cheers 🙂


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DVortex
I am not an HP Employee
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