Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎11-14-2009
Message 1 of 1 (507 Views)

LAJER JET P2015N PROBLEM

Hi,

 

I have a problem that already for months, the printer can not be used.

 

The printer can not be detected by USB port when plug in the USB connector to my notebook.
I already try to installed again the driver of this printer ( P2015N ) but the same result.
The error YELLOW LED  is ACTIVE ( STEADY ON ) on the first indicator ( with symbol two roll, looks like paper jam )

I already check everything, can not find the problem.

When the first POWER ON, the INDICATOR directly go to this first upper YELLOW, then never move down to the  bottom INDICATOR ( reen gfor READY OPERATION.   

Please help me to solve this problem because the printer label said PRODUCT DATE : JANUARY 2008 and only one year more, DEFECT.

 

THE LABEL data as follows :

PRODUCT NO : CB44917
S/N : CNC1T35427
MANUFACTURED : JANUARY 2008
Product of CHINA
On the label also said :
HEWLETT PACKARD
11311 CHINDEN BLVD
BOISE, IDAHO 83714 USA


Regards,

INDRA
 

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation