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Debbie-M
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LaserJet Pro 300 color MFP automatic document feeder - page stops feeding with 1" to go

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Laser Jet Pro 300 color MFP
Microsoft Windows 7 (64-bit)

Scan page won't finish feeding when using the automatic document feeder.  Leaves approximately the last 1 to 2 inches of paper in the scanner. The Scan ADF Paper Jam error message pops up.  Seems like the page hangs/gets stuck  once the page passes through the document feeder roller assembly.  Haven't been able to find any information on what moves the paper through the scanner once it gets past this roller assembly. 

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Omar-E
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@Debbie-M 

‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).

If you are unfamiliar with the Forum's private messaging please click here to learn more.

Thank you,
Omar

I Work for HP
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