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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-05-2013 09:08 AM

HP Recommended

Does somebody know the meaning of this error message ?

I'm not able to reset this message even I tried to switch off and on again

several times as recommented

 

Thank you in advance

 

 

P.S. This thread has been moevd from Laserjet to Multifunction and All-in-One. -  Hp Forum Moderator

2 REPLIES 2

‎08-05-2013 03:23 PM

HP Recommended
If the printer is not plugged directly into the wall socket plug it directly in bypassing surge protector and see if that solves the issue. If it does not then the low voltage power supply needs to be replaced. If under warranty call hp to find a local service provider. If not under warranty, below is the part needed if you want to try it yourself.

Low voltage power supply PC board assembly - Input voltage 110VAC-127VAC RM1-9034-000CN
Low voltage power supply PC board assembly - Input voltage 220VAC-240VAC RM1-9036-000CN

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‎08-06-2015 04:46 AM

HP Recommended

Hi,

Good day Sir,

 

I have same problem with my Laserjet Pro 400 MFP 451dn, I applyed all this commands but it doesnt work. my cpu voltage is 230vt, model Dell GX optiplex 755 win xp sp3, Please help me how  can I fix this error, no HP service center avaible here.

 

Thank You

 

Shazib  

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