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Student
Posts: 1
Member Since: ‎01-13-2014
Message 1 of 2 (995 Views)

Laserjet p1102w firmware update failed?

Hello,

 

 when updating my printer yesterday the update application finished with a message claiming that the firmware update was succesfull. But the yellow printer light kept blinking.

I waited a full hour but nothing changed. 

After trying to update the firmware again I got a message that the update is not possible and that I should powercycle the printer. 

After unplugging the printer and restarting it the yellow light kept blinking.

Trying to update the firmware for a third time finally resulted in a message that the "firmware is already" up to date.

 

What now?

 

0 Kudos
Top Student
Posts: 9
Member Since: ‎04-19-2010
Message 2 of 2 (967 Views)

Re: Laserjet p1102w firmware update failed?

you can check whether the Firmware was updated by checking the configure report:

 

1. Open the printer driver, and then click the Properties or Preferences button.
2. Click the Services tab, and then, in the Print Information Pages drop-down list, click the Config
Page list item.
3. Click the Print button.

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