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03-04-2014 04:33 AM - edited 03-04-2014 04:58 AM
03-05-2014 06:17 AM
Hi there, when you say ePrint account are your referring to the printers ePrint email address or to your login details for your ePrintCenter or HP Connected account? Either way upgrading your printers software shouldn't have made any difference to your use of the ePrint service as it is independent of the software drivers installed on your PC/Mac.
If web services were removed from the printer then the email address associated with that printer becomes obsolete. Any documents sent to that email address for printing in the interim will not be completed but there is no way they can end up printing to someone elses printer if that's your concern.
Hope this information helps but post back if I've misinterpreted your issue.
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