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‎05-08-2017 10:36 AM

HP Recommended
Product: Officejet 5300 Printer
Operating System: Microsoft Windows 10 (32-bit)

When I turn on the printer it makes a loud noise like a machine gun.  It seems like the noise is coming from the side where the cartridges are held.  What should I do?

1 REPLY 1

‎05-09-2017 02:36 PM

HP Recommended

@Karen6531

 

Welcome to the HP Forums. I would be happy to help with your HP Officejet 5300 Printer. I understand that it makes loud noise when you try to print.

 

Perform a hard reset on the printer.

  • Remove the power cable from the printer when it is turned on.
  • Press and hold the power button for 60secs.
  • Connect the power cable to the printer and directly to the wall outlet.

Click here and follow the document for more troubleshooting steps.

 

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

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