Windows 11 Upgrade Guide
I have added my device without the HP software. I added the device using the IP address and I am able to print and scan.
However, when I load documents into the ADF and select scan to computer from the device the documents in the ADF are not feeding into the device.
I have setup a scan profile for the feeder and it is the default. Please advise.
Go to Solution.
Welcome to HP Forums and Thanks for the post. '
I understand that you have setup the printer on your computer running on Windows 10 without the full feature software for your printer installed on your computer.
Not to worry, I will be glad to help.
Are you facing any print quality issue?
For scan from ADF option to be available for you on the computer, you would need to have the full feature software on your computer. Please click here.
Alternately, download and install HP Scan and Capture app from Windows store and try to scan using ADF. Click here.
Let me know how it goes.
Chimney_83 I am an HP Employee
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