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hfsands Honor Student
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M602 500-sheet stacker not being used once output bin full

We're doing some testing to increase output on our fleet of M602's, we've added a stacker to one as a test but can't find the option to automatically fallover to the additional bin once the main bin has been filled.

 

Could anyone offer any assistance?

 

(We have got it printing to the stacker by selecting it in the windows drivers, so we know it works).

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Tutor marCOSt Tutor
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M602 500-sheet stacker not being used once output bin full

Hi.

 

The printer will not automatically print to the next available bin once the current bin is full.  However there is a way to configure an override bin so it will automatically deliver to the designed bin once the current bin is full.

 

in order to do this you need to use SNMP commands to configure your printer. The sequence will look like this:

 

1) Configure the override bin mode for your Bin 1.  This mode indicates what the Bin 1 (face down printer's bin) will do once the Bin becomes full. By default is set to "None" (value 2) which means "report the error and stop printing".  We want to configure it to "Override" (value 1)

 

>snmpset -cpublic -v2c <Printer's IP> 1.3.6.1.4.1.11.2.3.9.4.2.1.4.1.4.3.X.9.0 i 1

 

X is the bin number. If you want to define an override for the Printers Bin this will be 1, if you want to define an override bin for the Accessory Bin this will be 3 (your printer has 2 bins, Bin1 is the face down bin, Bin2 is the faceup bin at the back of the printer that you need to open to use it). When you add an accessory, the bins will start counting from 3 and up.

 

2) Configure the Bin that will be used as an override bin.

If in the previous step you configure an override bin for Bin 1 (X=1) then you should define Bin3 as your override bin.  If you configured an override bin for Bin3 in step 1 then your override Bin will need to be Bin1.

In this example I am configuring Bin3 as the override bin.

 

>snmpset -cpublic -v2c <Printer's IP> 1.3.6.1.4.1.11.2.3.9.4.2.1.4.1.4.1.4.0 i 3

 

3) Configure the time when the override will take place. By default this value is set to -1 which means "never apply the override logic".  You will define a time in seconds which will indicate the amount of time after the Bin Full Error message when the job will be redirected to the override bin. In this example I am setting it to 10 seconds (if you specify 0 that means that it will redirect it immediately after the bin full is detected).

 

>snmpset -cpublic -v2c <Printer's IP> 1.3.6.1.4.1.11.2.3.9.4.2.1.1.2.40.0 i 10

 

NOTE1: if the override bin is also full, the error will be posted and printing will stop.

NOTE2: if you want to stop overriding simply configure the time to -1 (step 3) or the override mode to None (setting to 2 after the "i" in Step 1).

 

I hope this information helps.

 

Good luck

 

 

 

 

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hfsands Honor Student
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M602 500-sheet stacker not being used once output bin full

Wow, complicated!

 

EDIT- Installed net-snmp!

 

I threw the first command (snmpset -cpublic -v2c <Printer's IP> 1.3.6.1.4.1.11.2.3.9.4.2.1.4.1.4.3.1.9.0 i 1) at the printer and it returned the following error:

 

Error in packet.
Reason: (badValue) The value given has the wrong type or length.
Failed object: SNMPv2-SMI::enterprises.11.2.3.9.4.2.1.4.1.4.3.1.9.0

 

(Bin selected was 1)

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M602 500-sheet stacker not being used once output bin full

Yes, it sounds complicated.

 

I installed the net-snmp in my machine (version 5.6.1.1) and sent the command and it worked for me:

 

C:\usr\bin>snmpset -cpublic -v2c 15.198.119.177 1.3.6.1.4.1.11.2.3.9.4.2.1.4.1.4.3.1.9.0 i 1
SNMPv2-SMI::enterprises.11.2.3.9.4.2.1.4.1.4.3.1.9.0 = INTEGER: 1

 

What do you get when trying to read it?

 

This is what I am getting after the set:

 

C:\usr\bin>snmpget -cpublic -v2c 15.198.119.177 1.3.6.1.4.1.11.2.3.9.4.2.1.4.1.4.3.1.9.0
SNMPv2-SMI::enterprises.11.2.3.9.4.2.1.4.1.4.3.1.9.0 = INTEGER: 1

 

In your case I believe you would get a INTEGER: 2 because yours has not been changed from "None" (2).

 

I really don't know why is not working for you.  Because you have an extrernal accessory installed you can try the following Object:

 

C:\usr\bin>snmpget -cpublic -v2c <IP> 1.3.6.1.4.1.11.2.3.9.4.2.1.1.4.5.2.2.0
SNMPv2-SMI::enterprises.11.2.3.9.4.2.1.1.4.5.2.2.0 = STRING: "yèHEWLETT PACKARD"

 

And you should get the same response I am showing here. It is the "Manufacturing Info" of your accessory.  If you are not able to get this response I would suspect of the installation of the snmp app. If it works, just be sure all the numbers were correctly typed/copied but other than that I am clueless at this point why it did not work for you.

 

Let me know how it goes.

 

 

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M602 500-sheet stacker not being used once output bin full

Still no joy, installed it on a seperate machine and a debian box just to see if that made a difference, still getting exactly the same error.

 

I imagine it's something to do with the printer.

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