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Top Student
Posts: 9
Member Since: ‎05-31-2012
Message 1 of 2 (585 Views)

MFP M525 error when trying to duplex print. Close rear door

When I try to do duplex printing, I get this error. There is no rear door to close.

 

Philli

 

 

P.S. This thread has been moved from Printers - LaserJet to Multifunction and All-in-One.
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Associate Professor
Posts: 1,966
Member Since: ‎07-08-2011
Message 2 of 2 (543 Views)

Re: MFP M525 error when trying to duplex print. Close rear door

No rear door?  Sounds like that is exactly what the printer is complaining about.  You should find a spare back door and install one.  The printer will continue to warn you about the backdoor until the sensor for the door can read as closed.

 

You can find a picture of the back door in the M252 User Guide on page 32:

http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c02995041-3.pdf


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