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ntk686
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MS Word and Excel Documents not printing

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MS Word and Excel documents not printing in HP 1515 ink advantage printer. Job suddenly disappears from printer window. The same documents print fine on other printers. I have run HP scan & print doctor. I have reinstalled HP printer drivers several times. I have reinstalled MS Office several times but the problem stands there. Please help me else this printer will be of no use to me.

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ubaya
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I too have the same problem with my HP Deskjet 2542 network printer. I can print pictures and web pages. But MS Office documents and PDF can not print. I tried all possible solutions but all failed.

The interseting thing is that I can print all those documents with my wife's laptop with Windows 7, 64 bit operating system same as of mine.

 

In different Blogs I found some others complaining the same with HP printers. HP must do some thing to solve this problem.

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shafqatssr
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My Deskjet 2542 not Printing Excel and Pdf files when i selecte print with ctrl+p now printer shows in printer and i am unable to print both pdf and excel files
But ms office file work fine
Pl help me
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