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MY BRAND NEW OFFICEJET pro 6975will not print black-tried alignment-cleaning heads-test page
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.
I understand that you are unable to print in black from your HP OfficeJet Pro 6975 All-in-One Printer.
This issue could occur if the nozzles of the printhead that print in black are damaged or not working.
Don't worry as I have a few steps that should help fix this issue.
And here's the step by step guide for you in the link: Color or Black Ink is Not Printing
Let me know how that works.
You have a good day ahead.
Rainbow23 I am an HP Employee If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
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