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Posts: 1
Member Since: ‎10-03-2011
Message 1 of 2 (2,800 Views)

Mac 10.7 Lion won't scan from my HP Color Laserjet 2840

Having got a new Mac with Lion, my HP Color Laserjet 2840 will print but I cant scan from the device.  Is it possible to download software to enable this to happen?  I have heard that even if you can print, it may not be possible to scan as well. Please help!


Many thanks.

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Posts: 19,152
Member Since: ‎01-03-2011
Message 2 of 2 (2,779 Views)

Re: Mac 10.7 Lion won't scan from my HP Color Laserjet 2840


The driver provided by Apple Software Update support printing only, as well a full feature software is not available.


However, there are some workarounds available by using the Mac OS 10.5 software, you can find a work around you may the thread below, although it is intended for another model it may work for your product as well.


Download the 10.5 software and use it according the provided description on the 5th step):


Then follow the steps provided by morandy below:


Hope that helps Smiley Happy


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