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Mechler
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Media and Print Quality Selection for Officejet 8100?

I can not change either the media or print quality for my HP Officejet Pro 8100.   Always forces me to use HP Advanced Photo Paper and "best" print quality.   If I change either it changes back when I click OK.  How to allow selection of either???

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HP Support Agent
HP Support Agent
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Media and Print Quality Selection for Officejet 8100?

Hi Mechler:

 

Sorry to have you're hearing issues when trying to print.

 

Can I get some more information from you? Are you trying to print a photo when this occurs? How is the printer connected to the computer, by USB cable or wirelessly? What program are you trying to print from?

 

Thank you,

Happytohelp01


 

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Happytohelp
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