Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Fifty2 Student
Student
1 0 0
Message 1 of 2
463
Flag Post
HP Recommended

Missing HP Solution Center Icon on Desktop

OfficeJet Pro 8600 All-in-One
Microsoft Windows 10 (64-bit)

The HP Solution Center icon disappeared from my desktop. Thus, I am unable to locate it and unable to scan documents. Also, when I select HP OfficeJet Pro 8600 icon on my desktop it wants to open an app. Help! Not sure what I have done to remove the HP Solution Center icon or how to locate and restore it.

0 Kudos
1 REPLY
Provost Provost
Provost
23461 4215 8839
Message 2 of 2
437
Flag Post
HP Recommended

Missing HP Solution Center Icon on Desktop

Hi,

The HP Solution Centr software ws provided for older HP printers, it is not related in any way to the 8600 printer.

 

The HP Officejet Pro 8600 icon is the one you should use for your printer.

 

What do you mean by wants to open an app?

What exact app?

What happens once you confirm openning it?

 

If notihing happens, try going through these steps and then try openning it once again:

http://support.hp.com/in-en/document/c03640384

 

Please let me know the results or clarify furhter,

Shlomi

Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution :)
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation