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Student
Posts: 1
Member Since: ‎01-01-2014
Message 1 of 6 (10,753 Views)

My 2540 HP printer is always offline

I haves recently purchased a 2540 printer and installed it on three home laptops. It is working well with the laptops that have Windows 7. However when I am trying to print with my laptop that has Windows 8, it always shows that the printer is offline but it isn't. Very frustrating.

 

Read previous solutions about manually changing the IP adress tried that and not sure if I did the right thing but this didn't work. I have also rebooted the router. I unistalled and reinstalled the HP drivers, this worked for a month and I now have the same problem: priner offline.  Any solutions?

 

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Provost
Posts: 64,206
Member Since: ‎01-29-2009
Message 2 of 6 (10,750 Views)

Re: My 2540 HP printer is always offline

[ Edited ]

Hi,

Please use the following tips/instructions to fix:

Laserjets: http://support.hp.com/us-en/document/c02241610

Inkjet Windows 7: http://support.hp.com/us-en/document/c04249111

Inkjet Windows 8: http://support.hp.com/us-en/document/c04249080

Inkjet Windows Vista: http://support.hp.com/us-en/document/c04249275

Inkjet Mac: http://support.hp.com/us-en/document/c04249334

 


Regards.

BH
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Honor Student
Posts: 2
Member Since: ‎07-15-2014
Message 3 of 6 (9,656 Views)

Re: My 2540 HP printer is always offline

hp printer 2540 saying its offline unable to print

Student
Posts: 1
Member Since: ‎07-23-2014
Message 4 of 6 (9,590 Views)

Re: My 2540 HP printer is always offline

Same Problem. Link above doesn't work

 

Honor Student
Posts: 2
Member Since: ‎04-17-2014
Message 5 of 6 (7,768 Views)

Re: My 2540 HP printer is always offline

I have the same problem.  The only thing that works for me is to unplug the printer for a few seconds, plug it back in.  It usually works for a day at a time.  Very annoying.

Honor Student
Posts: 2
Member Since: ‎03-15-2014
Message 6 of 6 (6,154 Views)

Re: My 2540 HP printer is always offline

I have had the same problem. I have been in contact with HP about the problem and they say that they sorted the problem, they hadn't. I contacted them again and they declined to assist, saying that they had done everythin g possible. This product should not be on the market

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