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LADYLO
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Message 1 of 2
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My 6700 all in one will not print from the computer

HP Recommended
HP 6700 ALL IN ONE
Microsoft Windows Vista

Cannot print from my computer.

1 REPLY 1
MarcelusWallace
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Retired
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Message 2 of 2
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HP Recommended
Welcome to the community @LADYLO,
 
I will certainly do my best to help you, however, I am going to ask that you please let me know some more helpful information to help me research the problem for you.
 
Please respond to me with the following. If there are any steps here that you have not tried, please try them before responding and include the result in your reply back to me:
 
How is the printer connected (USB/ wireless/ wired/ Bluetooth)?
Have you tested hardware functionality (made copies) and do they work successfully?
Have you tried printing from different programs?
Have you tried uninstalling and reinstalling the software?
Run the Print and Scan Doctor and include the results.
Is the printer plugged directly into the wall outlet (avoiding power bars and surge protectors)?
Have you completed all Windows OS Updates?
Do you see any error messages or codes, and if so, what are they saying and where do you see them?
 
Thank you. 

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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