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    Fix HP Printer issue in macOS

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    Information
    Fix HP Printer issue in macOS

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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My 8500 A909g has an error message "paper jam" and can't be cleared.

HP Recommended

I have taken my printer down to the bare bones and find no paper jammed yet the error message will not leave.  Paper Jam is always there.  It appears that the mechanism for pulling in a sheet of paper never engages.  Could this cause a Paper Jam error?

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HP Recommended

Hi rpierret,

 

 

I have gone through the issue and I have few work for you which you can try and check the result.

You can go through the weblink:

http://support.hp.com/us-en/document/c01617494

If you have used the above weblink then you can try the below link for few more steps.

http://www.storemyfile.org/getfile.php?id=1267&key=nauyy10y8

 

All the best for all success

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Please click on "KUDOS" if the issue is fixed and you want to say Thank YOU.

 

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Although I am an HP employee, I am speaking for myself.

 

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HP Recommended

This is clearly a common problem with this printer. My printer has barely been used but is now out of warranty, and this paper Jam error won't go away even though I have stripped it down thoroughly looking for paper and have cleander the rollers. Something is clicking and not engaging proprly.

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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