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RowlandN
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My HP Deskjet Ink Advantage 1115 won't print. Says 'out of paper' when plenty of paper in slot.

HP Recommended
HP Deskjet Ink Advantage 1115
Microsoft Windows XP

As above. Despite plenty of paper I keep getting the same error message- namely that the printer is out of paper.  There is plenty of paper in the slot.

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sandytechy20
HP Support Agent
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@RowlandN

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting out of paper error message on HP DeskJet Ink Advantage 1115 Printer. I would like to help you out with this issue today.

  • Reset the printer.
  • Check the condition of the paper and reload it.
  • Adjust the paper settings in the print driver.
  • Clean the rollers.

Click here follow the steps mentioned in the document to perform above mentioned steps.

 

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

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