cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
milligan001
New member
1 0 0 0
Message 1 of 2
1,734
Flag Post

My HP6830 all in one eprint prints pink instead of blue? Tried cleaning and new cartridges no joy?

HP Recommended
HO6830 all in one inkjet
Microsoft Windows 7 (64-bit)

Hi,

I am getting pink instead of blue when I print in colour?

I've tried the cleaning tools and installed new HP Cartridges but nothing works.

Self test diagnostice shows Magenta,yellow, and black, but no Cyan.

Any ideas on how to fix this problem would be appreciated.

 

Kevin

0 Kudos
1 REPLY 1
Rainbow23
Retired
Retired
7,690 7,683 427 601
Message 2 of 2
Flag Post
HP Recommended

Hi @milligan001,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that your HP Officejet Pro 6830 e-All-in-One Printer prints in pink instead of blue when you print in color.

 

This issue could occur if the printhead is damaged or not working properly.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Print Quality Issues

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation