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nativefun1
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My Mac book pro now shows printer "not connected" when all other indications say that it is.

Product is a Photosmart Premium C310 series that now shows that it is disconnected from my Mac book, but all other indicators show connected to the same network as the computer...

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Message 2 of 31
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My Mac book pro now shows printer "not connected" when all other indications say that it is.

Hey there! Let's reset the printing system:

Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

 

Let me know if this solves the issue!  

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SHolman08
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My Mac book pro now shows printer "not connected" when all other indications say that it is.

I have a Deskjet 1000 that is literally connected to my macbook pro by the cord, and I can't get it to print after restarting both the printer and the macbook. Nothing is wireless or using a router.. its physically connected, yet the printer is not showing up as connected. 

 

I also just bought this printer less than 6 months ago and have continually ran into this problem with every printer I've bought for the past few years. There must be a solution!! 

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Garland_M
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Message 4 of 31
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My Mac book pro now shows printer "not connected" when all other indications say that it is.

Hi SHolman,

Which version of OS X are you running, and which driver version?



Don't forget to mark a post as solved if it fixed your issue

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Garland_M
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My Mac book pro now shows printer "not connected" when all other indications say that it is.

Hi SHolman,

Just wanted to check in and see if you were still having this issue.



Don't forget to mark a post as solved if it fixed your issue

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songofjoy
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My Mac book pro now shows printer "not connected" when all other indications say that it is.

My printer will not print even though it is connected.  Msg in print que , so did the suggested the "reset" method and now none of the printers show up for me to select to reset.  What is my next step?  I don't mind that the old printers are eliminated from the list as they are non-functional.  But I was unable to select my new installed printer, which by the way printed fine for me on Saturday night, yesterday wouldn't print and today, the same situation.

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My Mac book pro now shows printer "not connected" when all other indications say that it is.

What version of OS X are you using?

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songofjoy
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My Mac book pro now shows printer "not connected" when all other indications say that it is.

I use OS X Lion!  I was able to work through the issue as other issues showed up and followed the "reset" for my final solution to the problem.  Thank you, anyway, for your help.  I didn't find the "Kudos" star as indicated, so am passing this on  via this msg. box.  

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My Mac book pro now shows printer "not connected" when all other indications say that it is.

Awesome! Glad everything is working for you now!

 

Have a great rest of the day,

Kyle

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LarryLym
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My Mac book pro now shows printer "not connected" when all other indications say that it is.

The first shown instructions did not work. I am not able to Add a printer in my Print and Scan Preferences.

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