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Message 11 of 14
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My Sprocket won't turn on but has been charged

So.... i couldn't find an Irish phone number as you told me to.

will you solve my problem or should i file a formal complaint against HP?

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Message 12 of 14
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My Sprocket won't turn on but has been charged

@EduardoAbreu

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).

Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.

 

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Message 13 of 14
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My Sprocket won't turn on but has been charged

Can I please have hp contact me
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Message 14 of 14
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My Sprocket won't turn on but has been charged

Exactly.  Just hope it doesn't stop functioning after you warranty expires.  Glad this doesn't happen with phones. 

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