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Posts: 1
Member Since: ‎11-28-2012
Message 1 of 2 (1,967 Views)

My hp deskjet 9650 works w/windows 7. Now I have windows 8 (64bit) and it does not print

I plugged the usb from my printer into my new computer that has windows 8 (64 bit). I tried to install a driver for the hp9800 deskjet. then I tried to print something and the computer can  not find the printer. The printer is on the "my computer" screen but it says everything is unknown or not installed. There is no driver available for  my hp9650 printer for the windows 8 (64bit) operating system. That is why I used the driver for the hp9800 deskjet. That is how I got my printer to work with windows 7. How do I get this hp9650 deskjet to work with windows 8.

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Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 2 (1,964 Views)

Re: My hp deskjet 9650 works w/windows 7. Now I have windows 8 (64bit) and it does not print

Hi faxhug,


This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.

I am an HP employee.

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