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Nothings changed...i used my samsung galaxy s7 edge to print pics in colour and now it wont
Hello, @Mrwilson – Greetings!
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel!
I understand that you are having trouble while printing color using your Android phone. I'd like help 🙂
To assist you with this issue, I need to know whether the printer can make a "Photocopy" or not.
Place a color document face down on the scanner glass and press the color copy option on the printer control panel. Let me know if it makes a good copy or not.
If the copy works fine, then try using the HP All-in-One remote app (HP AiO remote app) to print from your Android device. Go to play store and install the HP AiO remote app on your phone.
I found a wonderful document which will give you instructions on how to use this app. Please go through the steps here: http://hp.care/2dlUQ2b
Please let me know if this resolves the issue, or if you require further assistance.
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