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Honor Student
Posts: 2
Member Since: ‎01-16-2013
Message 1 of 7 (782 Views)

My printer keeps saying to add paper - but it is not out?

HELP - my printer will not print; it keeps saying it is out of paper.   I have uninstalled and reinstalled it.  I have unplugged it and waited  and everything else I know and read.  

Anyone else have any other suggestions?

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Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 7 (762 Views)

My printer keeps saying to add paper - but it is not out?

What type of printer do you have?

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Honor Student
Posts: 2
Member Since: ‎01-16-2013
Message 3 of 7 (761 Views)

Re: My printer keeps saying to add paper - but it is not out?

HP 8600 Pro Plus

However, it is fixed (yay)....... after being on the phone with a HP tech for over two hours, we resolved it.

THANK YOU

Honor Student
Posts: 2
Member Since: ‎05-04-2013
Message 4 of 7 (728 Views)

Re: My printer keeps saying to add paper - but it is not out?

my hp officejet 4215xi keeps asking me to ad paper when it is not out.

Honor Student
Posts: 2
Member Since: ‎05-04-2013
Message 5 of 7 (727 Views)

Re: My printer keeps saying to add paper - but it is not out?

hjhjgj

Student
Posts: 1
Member Since: ‎10-30-2013
Message 6 of 7 (659 Views)

Re: My printer keeps saying to add paper - but it is not out?

My HP F4500 printer keeps saying to add paper but I've got lots of paper in.  Still won't print.

HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 7 of 7 (626 Views)

Re: My printer keeps saying to add paper - but it is not out?

Hi Thornaby,

 

I understand you printer says to add paper when there is lots.

Is the printer connected to a surge protector or power bar?

They cause issues with the printer.

There are also three updates that need to happen.  If you follow this link it will assist you .

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3944...

 

Please let me know if you require further assistance

Thanks

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