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Student
Posts: 1
Member Since: ‎03-21-2013
Message 1 of 2 (229 Views)

My printer prints 100 copies when all the setting are set to 1 copy?

im printing from a dell laptop wireless  to my HP P1102w i get 100 copies, when i print from my HP laptop i just get the 1 , i have looked at all the properties and setting and all appear to be set to 1 , any help please

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Regents Professor
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 2 (213 Views)

Re: My printer prints 100 copies when all the setting are set to 1 copy?

 

Hello, 

 

 

I see that you're having an issue printing from the dell laptop. I would suggest deleting and then reinstalling the printer. 

 

You can uninstall the printer from the control panel and then reinstall the full feature software.

 

Also, I would suggest doing a hard reset with the printer. 

 

Hard Reset:

 

Unplug the notebook from the back of the printer, and then from the wall. Once you unplug both, wait 30 sec then plug it back into the printer first and then the wall. 

 

Let me know the outcome.


THX

 

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