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Honor Student
Posts: 3
Member Since: ‎07-14-2013
Message 1 of 6 (1,029 Views)
Accepted Solution

My printer says that one or more ink cartridge is missing or damaged when i just installed new ones

Why does my printer say one or more of the ink cartridges are missing or damaged when i just installed new one according to the instructions?

0 Kudos
Accepted Solution

Re: My printer says that one or more ink cartridge is missing or damaged when i just installed new o

Sorry that you are having a problem with the new ink cartridges. 

 

You may have to clean the print head. It may cannot read the cartridges correctly. 

 

What type of printer do you have?

 

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Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 6 (1,011 Views)

Re: My printer says that one or more ink cartridge is missing or damaged when i just installed new o

Sorry that you are having a problem with the new ink cartridges. 

 

You may have to clean the print head. It may cannot read the cartridges correctly. 

 

What type of printer do you have?

 

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Honor Student
Posts: 3
Member Since: ‎07-14-2013
Message 3 of 6 (998 Views)

Re: My printer says that one or more ink cartridge is missing or damaged when i just installed new o

Thanks, I cleaned the print head, installed the cartridges and it works fine.  I don't know where the kudos star is but the solution was accepted. 

Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 4 of 6 (978 Views)

Re: My printer says that one or more ink cartridge is missing or damaged when i just installed new o

Glad to see everything is working great for you.

 

The KUDOS star if the PURPLE start to the LEFT <----.

 

If you run into anymore problems, feel free to ask.

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Honor Student
Posts: 3
Member Since: ‎07-14-2013
Message 5 of 6 (968 Views)

Re: My printer says that one or more ink cartridge is missing or damaged when i just installed new o

Accepted as solution

Student
Posts: 1
Member Since: ‎03-03-2014
Message 6 of 6 (829 Views)

Re: My printer says that one or more ink cartridge is missing or damaged when i just installed new o

My M127fw HP printer says install a cartridge when I have installed one already.

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