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Student
Posts: 1
Member Since: ‎12-20-2011
Message 1 of 2 (18,947 Views)

My printer screen is saying " incompatible print cartridge".

My printer screen is saying " incompatible print cartridge". The printer working well before with the same print cartridge

 

Printer model: HP Photosmart C4480

Window 7-64 bit

Error Message:  " incompatible print cartridge"

 

The printer working was well before with the same print cartridge

0 Kudos
Regents Professor
Posts: 8,717
Member Since: ‎11-27-2009
Message 2 of 2 (18,935 Views)

Re: My printer screen is saying " incompatible print cartridge".

[ Edited ]

Hi sipra

Try the troubleshooting outlined in the link below.

 

http://support.hp.com/us-en/document/c01442936

 

If this doesn't work then I'd suggest contacting phone support as you may require a replacement cartridge. You can first check the warranty ends date here ...

 

http://support.hp.com/us-en/document/c00206040

 

Hope this helps

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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