Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Welcome to the HP Forums. I would be happy to help you with your Photosmart 5520. I understand that your printer is not printing in color and you have already done some preliminary troubleshooting.
Don't worry though as I have a few steps to determine the issue and find a solution as well,
Click here and follow the document to perform above mentioned troubleshooting steps.
Let me know how it goes.
Sandytechy20 I am an HP Employee
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