My printer will print in color from my files but only black & white from the Internet.

[luannb]

My printer will print in color from my computer files ( Excel, Word) but will not print in color from anything on the Internet.

[DavidSMP]

Hi @luannb,

Good Day.   Thank you for stopping by the HP forums. I reviewed the post regarding assistance in printing in color from web pages. I will be glad to assist you here.

Superb description and splendid diagnosis of the issue before posting. Kudos to you for that. 🙂

I would require more information regarding this to assist you.

• Which browser are you using to print?
• Is it Microsoft Edge, Internet Explorer, Google Chrome or Firefox?

• It is very easy to print in color from Google Chrome.

• Press keys ‘Ctrl’ and letter ‘P’ simultaneously after opening Google Chrome.
• Then you just need to select the printer and change the setting from Black and White to color in Google Chrome.
• If you require this feature to print in color from the internet, then you could download Google Chrome and use it only for printing web pages.

If you want to print in color from google chrome, please check this link: https://support.google.com/chrome/answer/1069693?co=GENIE.Platform%3DDesktop&hl=en

Please follow the relevant instructions.

For all browsers please check this link: https://rewordify.com/BackgroundColors.htm

If it is Microsoft Edge you could check this link to print in color: https://social.technet.microsoft.com/Forums/en-US/e740e7b5-4c57-4d75-851c-d61f3bc7372e/print-backgro...

If it is Firefox please check this link: https://its.yale.edu/how-to/article-printing-web-page-background-colors-and-images

Some of these are third party links. Please do not click on any image, link, download or Ad. It is only for viewing the screenshots and following instructions only.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂