• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have an Epson printer.  Suddenly my computer is asking me to sign in with HP in order to print.  What is going on?

 

3 REPLIES 3
HP Recommended

Hi! @MaineWoman, Welcome to HP forums.

 

I understand you have an Epson printer it is asking you to sign into HP in order to print.

 

Don't worry I will try to help you out.

 

Is your printer connected to an HP PC?

 

Are you trying to E-print or print using HP connected account from your printer?

 

Please try uninstalling all the components related to HP from control panel programs on your PC.

 

Also, contact Epson support and get assistance.

 

 

 

Have a great day ahead!

Take Care! 🙂

A4Apollo
I am an HP Employee

HP Recommended

My brain was turned off that day.  The next time I tried to print, I noticed that the printer choice  on the page was on HP.  I cliked the drop down and changed it to Epson.  Problem solved!

HP Recommended

@MaineWoman

 

I'm glad to know that the issue has been fixed. Kudos to you. 🙂

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.