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‎03-07-2017 07:24 AM - last edited on ‎03-07-2017 08:25 AM by Retired

HP Recommended
Product: hpdeskjet1000j110a
Operating System: Microsoft Windows 7 (32-bit)

this printer have 802 cartridge. i bought this when i in china. but now am live in sri lanka. i replaced 802 to 61. but its not supporting to this printer. so i need Regionalization Reset to solve this problem. please help me.

serial no of printer.[Personal Information Removed]

Product number. CH340D

 

2 REPLIES 2

‎03-07-2017 08:26 AM

HP Recommended

@yasaoshi

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I work on behalf of HP
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‎03-07-2017 11:26 PM

HP Recommended

thank you very much. but i cant find hp contact. which person need to send my problem?

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