Need to Hard Reset my printer

[Sunny_Dedhia]

Need to Hard Reset my printer

Plz send the commands for Factory Reset / Hard Reset

[Jeet_singh]

Hi @Sunny_Dedhia,

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I see from the post that you want to perform a factory reset on the printer. Don't worry I'll try my best to help you with this,

Could you let me know why you want to perform a Factory reset on the printer?

Are you able to make a copy from the printer?

Have you tried to perform a Hard reset on the printer?

In the meantime, let's try these steps here:

Please make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Remove all the ink cartridges and then try to perform a hard reset on the printer.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

Now insert the ink cartridges and then try to print a test page and check if it works.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

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I hope this helps resolve this issue completely,

Regards,