cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
sunnyFLone
New member
2 1 0 0
Message 1 of 3
186
Flag Post

Need working scan app for photosmart 309 Mavericks

HP Recommended
Photosmart c309
Mac OS X 10.9 Mavericks

I need to find a working scan app for my Photosmart Premium c309 (Mavericks). Not on the Apple app store. Not on the HP software drivers page.

0 Kudos
2 REPLIES 2
greenturtle
Level 15
Level 15
13,214 13,162 1,339 3,474
Message 2 of 3
Flag Post
HP Recommended

Hi,

Thanks for using the HP Forums.

Can you try this:

From the Applications folder delete any existing HP Scan or HP Easy Scan app.
Delete HP Scan or HP Easy Scan by moving it to trash, then empty the trash.

Ensure the latest software is installed, use this link for your printer:

macOS X : HP Easy Scan
https://goo.gl/zBChKC


Also, make sure that your drivers are up to date

> Click on the Apple icon, select About this Mac and then press Software Update
>Click Store on the top menu bar, click Reload Page, click Update All if any updated are available.

Hope that helps!

macOS X drivers support
http://support.hp.com/us-en/document/c04473034#Apple_ASU



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
0 Kudos
sunnyFLone
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Nope. Does not work. If you take the time to read my post and look at the requirements on the page you link me to you will notice I am running Mavericks. The app on the link is for 10.10.

 

What happened to HP allowing direct downloading of drivers. I think I could get the drivers for older Mac OS versions and later OS versions (i.e. 10.10). So why no support for Mavericks. Only millions of people run it.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation