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Posts: 102
Member Since: ‎06-16-2009
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Network Printer Problems? Try the HP Print and Scan Doctor

[ Edited ]

Do you want to know if your printer is properly connected to your network? 


Would you like to know if any installed firewalls are blocking printer communication? 


Are you having trouble recalling the network keys that were used to setup your network?



If you are experiencing problems installing or connecting to your networked HP printer, you should download and run the HP Print and Scan Doctor to help solve the issues mentioned above and more.


The HP Print and Scan Doctor will guide you through troubleshooting your network printer setup and connectivity problems.  It also provides you with a wealth of information regarding your network and, in some cases, automatically fixes network connectivity issues.

The HP Print and Scan Doctor runs on Windows XP, Vista, Win 7, and Win 8.  You will need administrator privileges in order to run the utility.

Get it here:  HP Print and Scan Doctor


Please Give HP Your Feedback!  If you use any of the HP Diagnostic Utilities, HP would like to hear from you afterward  – there’s a survey link built right into each of the tools and it only takes a minute or two.  Your ideas on how to improve help HP design future features and enhancements to the utilities.  Thanks for taking the time to respond.


Printing Problems?


HP suggests that you download and run the HP Print and Scan Doctor, which also helps correct many common problems users can experience when printing.  While not all types of printing communication problems are addressed with this software utility, many common problems are resolved. This utility can be used to troubleshoot and in some cases directly fix common connectivity problems experienced with many of HP’s desktop printers and all-in-one devices when used on Windows XP, Vista, Win 7, and Win 8 systems.


If you are experiencing problems getting documents to print on your printer, please download and run the HP Print and Scan Doctor for further analysis and correction of many printing connectivity problems.


Get it here:  HP Print and Scan Doctor



Additional information on using HP Diagnostic Utilities can be found here:



Hope this helps with your networking!


Kent G.

I work for Hewlett-Packard
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation