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jt-88_
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Message 1 of 2
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Network connection

HP Recommended
LaserJet Pro MFP M130fw

When I try to scan, it says this feature requires the printer be connected to a network.  How do I do that?

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The_Fossette
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @jt-88_

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues scanning from your printer.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I would like to know whether you are using Microsoft edge to scan? If yes, I recommend you to change the default program to Adobe and check if it helps.

 

If the issue persists, I recommend you to follow the steps in the below article and check if it helps.

 

For Windows:  http://hp.care/2pexxLT

 

For Mac: http://hp.care/2peko5t

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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