• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Officejet Pro 8000 A809
Microsoft Windows 10 (32-bit)

Please help before I throw this printer out the window!!

 

When I switch it on, it continually makes a noise like it's going to print but never does.  In order for it to stop, I have to unplug the power lead.  I sat here just now for 45 minutes whilst it went through the cycle.  

 

The printer was not purchased recently, but has only just been out of the box and this is the first time I've tried to use it.

 

Any ideas?

1 REPLY 1
HP Recommended

Sorry looks like other have said the same thing about this printer here.

 

https://www.amazon.com/HP-CB092A-B1H-Officejet-8000/product-reviews/B001QTVXVO/ref=cm_cr_getr_d_pagi...

 

Should never power it off.  Let the printer go into sleep mode.  Every time you power the unit up it will want to perform some type of printhead maintenance. 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.