New Envy 5640 printer gives black cartridge error message
Product: HP 5640
Operating System: OS X
I just bought this (in Japan). I get the message "Remove and reinstall the indicated ink cartridge, making sure it is correctly installed, and then touch ok" for the BLACK cartridge. I was able to print in blue with the colour for alignment, but this messge won't go away. i see this is common if I look on the Internet. But why. I did not even touch the foil after removing the cartridge? have I got a lemon? I need this printer to work this weekend as I had to replace a C110 premium due to bad rollers. Can anyone help? Thanks!