Note on archived topics.
05-15-2014 07:59 AM - edited 05-15-2014 08:17 AM
I puchased new cartridges recently and have used them a couple of times, but now the printer is saying faulty or missing cartridge, I have cleaned the heads with cotton swap as advised help?
05-15-2014 09:07 AM - last edited on 03-06-2017 04:24 PM by OscarFuentes
What exactly is the error message? If the error is a missing or damaged printhead the document here may help resolve the issue.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V