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Matt_Sarge Honor Student
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New HP Cartidge not working

I puchased new cartridges recently and have used them a couple of times, but now the printer is saying faulty or missing cartridge, I have cleaned the heads with cotton swap as advised help?

 

printer is HP Photosmart Premium e-All-in-One Printer - C310a

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Provost Provost
Provost
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New HP Cartidge not working

What exactly is the error message?  If the error is a missing or damaged printhead the document here may help resolve the issue.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

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Matt_Sarge Honor Student
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New HP Cartidge not working

The following ink cartridge is missing or damaged

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Matt_Sarge Honor Student
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New HP Cartidge not working

The following ink cartridge is missing or damaged

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