Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎03-06-2011
Message 1 of 5 (9,581 Views)
Accepted Solution

New HP Deskjet 2050 J510 series "paper Jam" won't print

HP Deskjet 2050 J510 series

I purchased this a month ago. I still can get it to print (although it will scan) 

It keeps saying there is a paper jam when there isnt!

I am at my wit's end.  I have tried everything except taking it back to the store and throwing it at them!

Life was not meant to be this hard !

Any suggedted Fix??

0 Kudos
Accepted Solution

Re: New HP Deskjet 2050 J510 series "paper Jam" won't print

Hi michaelangelica

Try following the steps outlined in this document

 

That work?

 

Ciara

View solution in context
Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 5 (9,367 Views)

Re: New HP Deskjet 2050 J510 series "paper Jam" won't print

[ Edited ]

Hi michaelangelica

Try following the steps outlined in this document

 

That work?

 

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Student
Posts: 1
Member Since: ‎03-22-2012
Message 3 of 5 (7,932 Views)

Re: New HP Deskjet 2050 J510 series "paper Jam" won't print

omg.....thank you sooo much that was a very helpful video ........thanks soo much xoxo

Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 4 of 5 (7,902 Views)

Re: New HP Deskjet 2050 J510 series "paper Jam" won't print

Hi Istarr

Glad to hear you liked the video

Smiley Happy

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Honor Student
Posts: 2
Member Since: ‎05-30-2012
Message 5 of 5 (7,189 Views)

Re: New HP Deskjet 2050 J510 series "paper Jam" won't print

Spoiler
I would like to know what date I purchased this printer for I cannot print anything for it james up.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation