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08-14-2013 01:12 PM
Please use the following instructions to fix:
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10-01-2014 03:36 PM
Please provide the following relevant information so someone can help including:
Printer Model - done
Detailed Problem Description -
Operating System of computer (including service pack revision) -
Connection Method - USB, Hardwired LAN, Wireless? -
Make and model of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns.
If wireless, status of Blue Wireless light on printer, on, off or blinking? -
Please detail all you troubleshooting steps in detail and how everything is connected.