New computer, need to download solution center and srivers

[Norleen]

Just got new flex laptop with Windows 10 64 bit. I need to download the solution center and drivers, so I can print and scan from my new computer. I am unable to find downloads anywhere on the hp support web site. I do not have the installation disc. Need help please.

[greenturtle]

Hi,

Thanks for using the HP Forums.

You can use the in-OS drivers.

Win 10 In-OS drivers

Follow these steps

1. Right-click on the Start button (Windows icon)  select "Control Panel"

1. Under "Control Panel", select "View devices and printers"

1. Select "Add a printer"

1. If it finds your printer (assume you have your printer plug in via USB on your computer), follow the steps to install the In-OS drivers.  Else, select "The printer that I want isn't listed" > Next

1. In the next screen, select "Add a local printer or network printer with manual settings"  > Next

1. Select "Use an existing port:" > Next

1. Click on "Windows Update" as it would bring up the HP Photosmart 3200 series (HP) option.  Note that the "Windows Update" may take up to 10 minutes depending on how fast your broadband speed is"

 

1.  Click "Next" and follow the remaining steps to install your printer driver.

 Hope that helps!