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This printer is no longer printing documents from my computer.
I've been through all the troubleshooting steps recommended by HP Scan and Print Doctor.
Everthing checks out and the printer is able to print an internal test document.
I have uninstalled and re-installed the driver software.
And I have tried the USB connection instead of wireless. But nothing has worked.
Any help would be appreciated.
Hi,Thanks for using the HP Forums.Can you try this Uninstaller from Microsoft and then reinstall the FULL feature software again?https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...Let us know if that works!
Used your suggested Uninstaller to uninstall printer driver, and then re-installed the full feature driver but the problem persists.
Any other ideas please?
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